Breaking out of the office

Back in June I posted about Cisco’s John Chambers and his views on strategy and innovation at Cisco. There has been a new Cisco funded survey (The Cisco Connected World Report) in the news this week – one that asks if the office is really necessary. Does time in the office lead to innovation and productivity or does it limit us? The results are striking – if you ask employees this question more than 60% believe that being in the office is no longer needed to be productive.

Some of my most productive clients feel the same way. They make sure to find hours of quiet time each week whether its working at home or finding a quiet place in the office where they are less likely to be found.

Here is Cisco’s Dave Evans in a video overview of the results:

Cisco is, of course, interested in the technology and how they can serve that market. I’m interested in the challenge this presents to leaders. Those that dare to challenge the status quo will find there are plenty of opportunities for find creative ways of freeing employee energy. The question is whether or not leaders are ready to allow the latitude and provide the inspiration and direction required for these measures to work. This is the Enterprise 3.0 Dan Pink refers to in Drive.

What happened @ HP?

The real reasons for Mark Hurd’s resignation from Hewlett Packard are already buried under layers of camouflage. There is a norwegian saying that typically follows such executive departures and translates loosely to “there is no hidden drama in this departure.” There almost always is and the same is true here.

(I particularly enjoyed The New York Time’s article on the subject: Real Reason for Ousting HP’s Chief)

During Hurd’s tenure magazines and newspapers frequently praised his work and HP’s improving results. He and the company he led became the new poster-child of progress and performance in the IT industry, at least in terms of growth and earnings.

But there’s another chapter to this story and its one that is much more interesting for those leading companies and building performance cultures. While the short-term results were stellar, were they being borrowed against the company’s future? In the above linked article and others we read about employees and executive rejoicing at the departure of an executive that “was a cost-cutter who indulged himself”.

The truth remains to be seen but it appears that HP’s board removed a leader who had lost their trust. He had apparently lost the trust of the company’s leaders and employees long before.

What can we learn from this? The closing lines of the New York Time’s article does a good job summing it up:

“What HP needs in its next leader, Mr. House told me, is ‘someone with Carly’s strategic sense, Mark’s operational skills, and Lew’s emotional intelligence.’ (Lewis E. Platt preceded Ms. Fiorina as C.E.O)”

HP fired a CEO who produced 18% growth annually due to cultural fit issues. Now that’s news.

What’s the secret?

There is a popular theme rising today on the web and in management journals and books: How do we turn knowledge and ideas into action and innovation? I know, that’s a naive statement. It seems like this is everything anyone has been talking about for, well, forever. That could be true.

Before the summer I posted about a book called Making Ideas Happen and a website by the same author: the99percent.com. During the summer I read The Knowing-Doing Gap and I highly recommend it.

So if talk and ideas are cheap than what is of value? If we’re to believe what we’re reading (and watching: here’s an energetic presentation of this), the secret is to just try something. The quicker you can transform an idea into a test, the better. Try something with the understanding that this attempt is just a step in the creative process. Everything can be revised and improved. The groups I work with have a tendency to over think, analyze and engineer. This makes the creative process long and burdened by our assumptions about how things will be received rather than based on the results of small, frequent tests.

So try something. It seems like you’ll be better off doing that than anything else..

Why?

How great leaders inspire action, Simon Sinek @ TED Talks

In this video Simon Sinek does an excellent job explaining what inspires people. Business consultants have been talking about the importance of values for years and they’ve been right. However, the term values may not be as easily understood as we like to think.

Sinek talks about values and purpose in a simple and practical way and we liked that. We hope you like it to.

Do you focus on how your company makes decisions?

In my fourteen years working as a leader and consultant I’ve come in contact with “re-organizations” possible more than any other organizational change. Its hard to understand why an organization isn’t performing optimally – the causes are often buried or camouflaged. Changing the organization’s structure often seems like the most tangible action that could yield the desired result.

But how often is it successful? According to the linked article and my experience, not that often.

If you have a subscription or the possibility to read the article, I highly recommend it. It makes a case for focusing on how things work rather than how things are set up. In fact, after you “set things up” you are still left with how things work, right? Maybe the idea presented in this article is a short-cut.

Decide for yourself – interesting food for thought regardless!

Read the HBR article here (paid subscription required)

Where do the best ideas come from?

Cisco’s CEO, John Chambers, champions a new model for management – one that reduces classical organizational structure and create a new structure for handling innovation and new ideas. He’s an engaging speaker and he makes quite a case for a new way of doing business. Here’s the video linked from MIT World:

Norwegian website Ledernett.no highlighted a Swedish study on similar topics last month (Read here – in Norwegian). Their research found that the businesses with the most potential actively seek their employees’ ideas. So Chambers is on to something.

How do you actively and openly manage the flow of new, employee ideas in your company?

Overuse of control in leadership = loss of productivity?

We’ve talked about the overuse of control as the start of a downward spiral in terms of management and leadership of people. This is an interesting blog post that describes human reactions to control and says that we may even have unconscious reactions when we loose the ability to choose in a situation. Could it be that when employees loose the ability to choose how they work and what they work on they unconsciously and automatically respond by working less effectively?

As some of the comments suggest, this makes “getting the right people on the bus” (ala Jim Collins, Good to Great) even more important.

Read the HBR blog posting here

Why is it so hard to change the obvious?

Why is it so hard to change the obvious?

Have you ever asked yourself this question? I’ve watched clients wrestle with problems that are truely existential, that affect their ability to survive in the marketplace. They find it extremely hard to overcome and challenge existing norms even when it’s obviously very important. Now why is that?

C.K. Prahalad took up this question in the May issue of Harvard Business Review. Click here to see what he had to say about it.

Managing with the Brain in Mind, strategy + business magazine

This is a great followup to an article in Harvard Business Review in 2006. Corporate culture can be a complex thing; this article explains some of the human dynamics at play in a way that can point leaders toward more productive leadership.

Read it here (free registration): http://www.strategy-business.com/article/09306#